Understanding Claims Processing from a Former VA Employee’s Perspective

Presenter: Matthew Handley, Esq.
Running Time: 1 Hour
Join a former VA Veterans Service Representative (VSR) as he explains various parts of the VA claims process, e.g., what is an EP and how does it get created, how does the National Work Queue function, what is a “suspense date.” Matthew will also provide some intermediate to advanced VBMS insights.